Author: Acumen Research and Consulting

According to Acumen Research & Consulting, the global Digital Process Automation Market was valued at USD 10.8 Billion in 2022 and is estimated to be worth USD 41.1 Billion by 2032, rising at a CAGR of 14.6% over the forecast period

The digital process automation (DPA) industry is a fast developing sector driven by organizations’ rising need to automate and optimize their business processes in the digital era. The following is an examination of the major features of the DPA industry.

The DPA business has seen remarkable growth in recent years and is expected to continue increasing at a rapid rate. The market is being driven by factors such as increased digital transformation initiatives, the demand for process efficiency and cost reduction, and the use of new technologies such as artificial intelligence and robotic process automation.

The DPA sector is being shaped by many major trends. These include a growing emphasis on hyperautomation, which combines multiple automation technologies to achieve end-to-end process automation; the rise of low-code and no-code platforms, which allow business users to develop and deploy automation solutions without extensive coding expertise; and the incorporation of AI and ML capabilities into DPA solutions, which enables intelligent decision-making and predictive analytics.

Digital Process Automation Market Statistics

• With a 14.6% CAGR (2023-2032), the worldwide digital process automation market revenue is estimated to reach USD 10.8 billion in 2022
• North America represented over 32% of the digital process automation market share in 2022
• The Asia-Pacific DPA market growth is expected to rise at a CAGR of more than 15% between 2023 and 2032
• The sales process automation sector covered more than USD 3.9 billion in 2022
• The integration of DPA with emerging technologies such as the Internet of Things (IoT) is the new digital process automation market trend

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Digital Process Automation Market Dynamics

Increasing Need for Operational Efficiency and Productivity Fuels the Digital Process Automation (DPA) Market Value

The increasing need for operational efficiency and productivity is a key driving force behind the adoption of digital process automation (DPA) in organizations. In today's highly competitive business landscape, companies are constantly seeking ways to streamline their operations, reduce costs, and improve productivity to stay ahead of the competition.

Digital process automation enables organizations to optimize their business processes by automating repetitive and manual tasks, reducing human error, and improving overall efficiency. By automating workflows, organizations can eliminate time-consuming manual interventions, such as data entry, document routing, and approval processes. This allows employees to focus on higher-value tasks that require creativity, critical thinking, and problem-solving, thereby enhancing their productivity.

Moreover, DPA solutions often incorporate intelligent technologies such as artificial intelligence (AI) and machine learning (ML), which enable organizations to automate decision-making processes. By analyzing data patterns and historical trends, DPA systems can make intelligent recommendations, predictions, and automate routine decisions. This not only speeds up decision-making but also improves accuracy and consistency, leading to increased operational efficiency.

Additionally, DPA enables organizations to achieve process standardization and consistency across different departments and locations. By automating and digitizing processes, organizations can establish standardized workflows, enforce best practices, and ensure compliance with regulations and industry standards. This consistency not only improves efficiency but also reduces errors, rework, and delays.

Integration of DPA with Emerging Technologies like Internet of Things (IoT) Will Generate Surplus Digital Process Automation DPA Market Opportunities

The integration of digital process automation (DPA) with emerging technologies like the Internet of Things (IoT) has the potential to revolutionize business operations across various industries. IoT refers to the network of interconnected devices embedded with sensors, software, and connectivity, enabling them to collect and exchange data.

By combining DPA with IoT, organizations can leverage real-time data from connected devices to automate and optimize their processes. This integration enables a seamless flow of information and empowers businesses to make data-driven decisions and take automated actions.

One of the key benefits of integrating DPA with IoT is improved operational efficiency. IoT devices generate a vast amount of real-time data about various operational aspects, such as equipment performance, energy consumption, inventory levels, and supply chain logistics. By harnessing this data, organizations can automate data collection, analyze it in real-time, and trigger automated actions or workflows based on predefined rules. For example, sensors in manufacturing equipment can detect anomalies and automatically generate work orders for maintenance, improving uptime and reducing downtime.

The integration of DPA with IoT also enables enhanced predictive maintenance. IoT sensors embedded in machinery and equipment can provide valuable insights into their health and performance. By continuously monitoring sensor data, organizations can identify patterns and trends that indicate potential equipment failures or maintenance needs. DPA systems can analyze this data, generate alerts or notifications, and automatically initiate maintenance processes. This proactive approach helps organizations avoid costly unplanned downtime, optimize maintenance schedules, and extend the lifespan of equipment.

Digital Process Automation Market Segmentation

The global market has been categorized into business function, component, organization size, deployment type, by industry vertical, and regions

• The business function segment is split into sales process automation, supply chain automation, claims automation, and marketing automation
• Component segment includes solutions and services (professional services (advisory services, implementation services, and support services) and managed services)
• The organization size segment contains large enterprises and SMEs
• Cloud and on-premises are the deployment types of the digital process automation industry
• Industry verticals profiled in the report are BFSI, IT and telecom, healthcare, retail, manufacturing, and others
• The market is divided into five regions that are North America, Europe, Latin America, Asia-Pacific, and The Middle East and Africa (MEA)

Digital Process Automation Market Share

According to the digital process automation industry forecast, the sales process automation business function will have the largest market share between 2023 and 2032.

According to the digital process automation (DPA) industry analysis, the solutions component sub-segment accounted for a significant market share in 2022 and is likely to do so in the years ahead.

The large enterprise organization size sub-segment would have the greatest market share in the digital process automation sector.

The cloud deployment method is the industry leader, but on-premise will acquire substantial traction in the future years.

The BFSI industry vertical accounted for a significant market share in 2022, whereas other industries are expected to grow rapidly from 2023 to 2032.

Digital Process Automation Market Regional Outlook

North America has been a prominent market for DPA, owing to the presence of significant technological businesses and a strong emphasis on digital transformation. DPA solutions have been widely used in the area across a wide range of industries, including BFSI, healthcare, manufacturing, and retail. The requirement for operational efficiency, regulatory compliance, and modern technology infrastructure all contribute to the region's market growth.

The Asia Pacific area has tremendous potential prospects for the DPA market because of the increased emphasis on digital transformation, process optimization, and automation,. DPA solutions have been rapidly adopted in areas such as banking, manufacturing, healthcare, and retail in countries such as China, Japan, India, and South Korea. This region's market growth is being driven by the region's increasing economy, improving digital infrastructure, and the demand for cost-effective solutions.

Digital Process Automation Market Players

Some prominent digital process automation companies covered in the industry include Appian, Cognizant, IBM Corporation, Infosys Limited, LTIMindtree Limited, Pegasystems Inc., Open Text Corporation, Oracle Corporation, SS&C Technologies, Inc. and Software AG.

Digital Process Automation Business Strategies

• In March 2023, Pegasystems introduced Pega RPA Auto-balancing, a new functionality inside its Robotic Process Automation (RPA) platform. This feature employs artificial intelligence to distribute duties dynamically over a network of software robots, assuring maximum efficiency and burden management. It lets businesses to successfully automate operations, boost scalability, and adapt to changing business demands in real time.
• In February 2023, Oracle announced the addition of process automation features to its Oracle Digital Assistant service. This improvement enables organizations to incorporate conversational interfaces into their existing business processes, allowing users to interact with the system via natural language discussions. The combination of digital assistants with process automation improves user experiences, increases productivity, and allows users to execute activities more effectively.

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