The published reports shall be delivered to the authorized user/users within 24 business hours after receiving complete payment and confirmation/receipt from our bank. In case of dispatch of customized reports, the same shall be delivered as per the prescribed schedule on or before the end of working day. Any possible delay, due to any reasons, shall be conveyed in advance.
A printed copy of the report can be delivered to the address provided by the client if required; however, the transit and courier charges incurred in delivering a physical copy of the report shall be paid by the customer. Also, any damages or losses incurred during transit would be the sole responsibility of customer and Acumen Research and Consulting shall not be accountable for the same. Re-issuance of the copy in case of damages or losses shall incur additional charges which have to be paid by the customer.