Airport Kiosks Market Size - Global Industry, Share, Analysis, Trends and Forecast 2023 - 2032

The Global Airport Kiosks Market Size collected USD 2.1 Billion in 2022 and is set to achieve a market size of USD 4.9 Billion in 2032 growing at a CAGR of 9.1% from 2023 to 2032.

Airport Kiosks Market Report Statistics

• Global airport kiosks market revenue is estimated to reach USD 4.9 billion by 2032 with a CAGR of 9.1% from 2023 to 2032
• Europe airport kiosks market value occupied more than USD 756 million in 2022
• Asia-Pacific airport kiosks market growth will record a CAGR of over 9% from 2023 to 2032
• Among component, the hardware sub-segment generated around 47% share in 2022
• Based on application, the common-use self-service (CUSS) kiosks generated more than US $ 735 million revenue in 2022
• Mobile integration and biometric authentication among kiosks is a popular airport kiosks market trend that fuels the industry demand

The demand for efficient airline services is a key factor that has increased the demand for airport kiosks across the globe. Also, the growing inclination of consumers towards self-service airport solutions to avoid delays is a key factor leading to a conspicuous increase in demand for airport kiosks worldwide. Airport kiosks are built with high-technology features which perform critical operations for passengers and enable them from avoiding long queues. Airport kiosks furnish efficient and effective solutions to expedite passenger activities including passenger clearance, check-in, and baggage control and clearance. Apart from coming up with promising opportunities, the introduction of mobile technologies is providing an enhancement in convenience to passengers which is a key factor expected to limit the demand for airport kiosks to a great extent. However, the global airport kiosks market is anticipated to gain momentum in the foreseeable years owing to the rising privatization of airports.

Global Airport Kiosks Market Dynamics

Market Drivers

• Increasing passenger traffic
• Convenience for passengers
• Rising adoption of self-service technology
• Growing demand for contactless solutions

Market Restraints

• High initial investment
• Integration with existing systems

Market Opportunities

• Expansion of airport infrastructure
• Demand for personalized experiences

Airport Kiosks Market Report Coverage

Airport Kiosks Market Growth Factors

Airports and airlines have made things faster and easier for airline passengers to check in through different and diverse check-in options. Apart from mobile phone check-in and online check-in, passengers can now check in using different airline kiosks. Airport check-in kiosks are self-service electronic devices that are convenient and easy to use, thus making it possible for airline passengers to check in at any time on the day of departure. The self-service kiosks transact with airline passengers in different languages such as English, Spanish, German, Japanese, Chinese, Portuguese, and French. Moreover, passengers can use airline kiosks to check in their baggage or luggage, change their flights or seats, purchase tickets, report lost luggage or bags, update information, print ticket receipts, find information for return flights, etc. The self-service airport kiosks are located in different parts depending on the airport. Airport kiosks can be generally found at the lands-side ferry terminal, near the check-in area of the desired airline, or any other area assigned to the airline by the airport.

The automated passport control segment in the airport kiosks market is expected to exhibit significant yet remarkable growth owing to increasing demand for border management solutions. After installation, these kiosks permit the entry of authorized passengers to the passport control section. Rising incidences of terrorism and terror attacks have boosted the deployment of automated passport control kiosks at airports across the globe.

Airport Kiosks Market Segmentation

The worldwide airport kiosks market is categorized based on component, application, and geography.

Airport Kiosks Market By Component

• Hardware
• Software
• Services

According to the forecast for the airport kiosks market, the hardware component will account for the majority of the market share. This is due to the fact that airport kiosks are mostly made up of physical components like touchscreen, printers, scanners, and other hardware devices. The hardware components of airport kiosks are critical to their operation and constitute an important portion of the overall cost of an airport kiosk. The software component, which provides the intelligence and functionality required to operate the kiosks, is also a significant part of the airport kiosk market. The operating system, applications, and other software components that enable the kiosk to interact with the user, collect and process data, and communicate with other systems are all part of the software. Installation, maintenance, repair, and other services needed to operate airport kiosks are included in the services component. While this component is necessary for airport kiosks to function properly, it typically accounts for a smaller share of the overall market when compared to hardware and software components.

Airport Kiosks Market By Application

• Information Kiosk
• Common-Use Self-Service (CUSS) Kiosk
• Ticketing Kiosk
• Automated Passport Control Kiosk
• Other Kiosks (CEK, retail kiosks etc.)

According to an airport kiosks industry analysis, the most popular airport kiosk application is the common-use self-service (CUSS) kiosk. CUSS kiosks are multi-airline and passenger-use kiosks that can perform a variety of functions such as check-in, printing boarding passes, and baggage tagging. They are becoming more popular among airports and airlines due to their increased efficiency and cost savings. The application of information kiosks is also significant in the airport kiosks market. Information kiosks are used to provide general airport information to passengers, such as terminal maps, flight schedules, and gate information. These kiosks can help improve the passenger experience while also reducing airport staff workload.

In the airport kiosks market, ticketing kiosks are also an important application. Passengers can use these kiosks to buy tickets, change flights, or upgrade their seats. They can aid in the reduction of wait times and the overall improvement of the check-in process.

Another growing application in the airport kiosks market is automated passport control kiosks. Passengers can use these kiosks to self-process their passports and other travel documents, reducing wait times and improving border control efficiency.

Finally, other types of airport kiosks, such as retail and food ordering kiosks, are gaining popularity in the market. Passengers can order food and other items directly from the kiosk, which reduces wait times and improves the overall passenger experience.

Airport Kiosks Market Regional Outlook

North America

• U.S.
• Canada

Europe

• U.K.
• Germany
• France
• Spain
• Rest of Europe

Asia-Pacific

• India
• Japan
• China
• Australia
• South Korea
• Rest of Asia-Pacific

Latin America

• Brazil
• Mexico
• Rest of Latin America

The Middle East & Africa

• South Africa
• GCC Countries
• Rest of the Middle East & Africa (ME&A)

Airport Kiosks Market Regional Analysis

The European region is one of the biggest markets for airport kiosks, pushed by the presence of major airlines and airports. Because of the increased focus on passenger experience and the acceptance of novel technologies such as biometric authentication, the market is expected to grow. North America is witnessing increasing demand for automated passport control kiosks across its airports. Also, the baggage check-in kiosk segment is expected to demonstrate significant growth over the forecast period. In addition, the rapidly increasing number of tourist arrivals is a major factor propelling the demand for airport kiosks worldwide. The global airport kiosks market is further projected to witness bright opportunities in Asia-Pacific and Europe. Rising airport constructions will drive the deployment of airport kiosks across the aforementioned regions. The market is expected to gain impetus owing to rising expenditures on airport construction in Asia-Pacific.

Airport Kiosks Market Players

Some of the global airport kiosks companies profiled in the report include Toshiba Tec Corporation, NCR Corporation, Fujitsu Ltd., Rockwell Collins Inc., MedinyX Corporation, Société Internationale de Télécommunications Aéronautiques (SITA) and Embross Group.