The demand for efficient airline services is a key factor which has increased the demand for airport kiosks across the globe. Also, growing inclination of consumers towards self-service airport solutions to avoid delays is a key factor leading to a conspicuous increase in demand for airport kiosks worldwide. Airport kiosks are built with high technology features which perform critical operations for passengers and enable them from avoiding long queues. Airport kiosks furnish efficient and effective solutions to expedite passenger activities including passenger clearance, check-in and baggage control and clearance. Apart from coming up with promising opportunities, the introduction of mobile technologies is providing enhancement in convenience to passengers which is a key factor expected to limit the demand for airport kiosks to a great extent. However, the global airport kiosks market is anticipated to gain momentum in the foreseeable years owing to the rising privatization of airports. Airports and airlines have made things faster and easier for airline passengers to check-in through different and diverse check-in options.
Apart from mobile phone check-in and online check-in, passengers can now check-in using different airline kiosks. Airport check-in kiosks are self-service electronic devices which are convenient and easy to use, thus making it possible for airline passengers to check-in at any time on the day of departure. The self-service kiosks transact with airline passengers in different languages such as English, Spanish, German, Japanese, Chinese, Portuguese and French. Moreover, passengers can use airline kiosks to check-in their baggage or luggage, change their flights or seats, purchase tickets, report lost luggage or bags, update information, print ticket receipts, find information for return flights etc. The self-service airport kiosks are located in different parts depending on the airport. Airport kiosks can be generally found at the lands-side ferry terminal, near the check-in area of the desired airline or any other area assigned to the airline by the airport.
The automated passport control segment in airport kiosks market is expected to exhibit significant yet remarkable growth owing to increasing demand for border management solutions. After installation, these kiosks permit the entry of authorized passengers to the passport control section. Rising incidences of terrorism and terror attacks has boosted the deployment of automated passport control kiosks at airports across the globe. North America is witnessing increasing demand for automated passport control kiosks across its airports. Also, the baggage check-in kiosk segment is expected to demonstrate significant growth over the forecast period.
In addition, rapidly increasing number of tourist arrivals is a major factor propelling the demand for airport kiosks worldwide. The global airport kiosks market is further projected to witness bright opportunities in Asia-Pacific and Europe. Rising airport constructions will drive the deployment of airport kiosks across the aforementioned regions. The market is expected to gain impetus owing to rising expenditures on airport construction in Asia-Pacific.
The global airport kiosks market can be segmented on the basis of components, application and geography. On the basis of components, the global airport kiosks market can be segmented into hardware, software and services. On the basis of application, the global airport kiosks market can be segmented into common-use self-service kiosks, baggage check-ins, information, automated passport control and others (CEK, retail kiosks etc.). On the basis of geography, the global airport kiosks market can be segmented into North America, Latin America, Europe, Middle East & Africa and Asia-Pacific.
Some of the leading companies operating in the global airport kiosks market include Toshiba Tec Corporation, NCR Corporation, Fujitsu Ltd., Rockwell Collins Inc., MedinyX Corporation, Société Internationale de Télécommunications Aéronautiques (SITA) and Embross Group among others.