Software as a Service (SaaS) Market Analysis - Global Industry Size, Share, Trends and Forecast, 2018 - 2026

Category : ICT | Delivery Format : PDF | Status: Forthcoming | Report ID : ARC292

The software as a service (SaaS) market has reaped in huge profits owing to the rise in software development outsourcing and ancillary services over the past few years. Vast number of service and software providers has started looking out for new avenues of growth due to the economic sluggishness and the low expansion rates. In the emerging nations, the most preferred service comes across as business outsourcing. Also, owing to the continuing transition in requirements of business due to the recent IT trends, the organizations are focusing on SaaS solutions so that they can provide efficient approach for deployment. This is resulting in the rapid growth of SaaS market.

The global software as a service (SaaS) market is segmented on the basis of type of cloud deployment, end-user and applications. Based on the type of cloud deployment, the global SaaS solutions market is divided into private cloud, public cloud, and hybrid cloud. On account of end-users, the global SaaS market is subdivided into SMBs and large businesses. Based on application, the global SaaS market is divided into customer relationship management (CRM), operations and manufacturing, enterprise resource planning (ERP), content management systems, human capital management (HCM), supply chain management, and various other applications such as system or network management, structured data management, and security management. The customer relationship management (CRM) is commanding the largest share in the SaaS market, globally. It is expected that the demand for SaaS will remain high over the next few years.

Over the forecast period, the collaborative solutions and ERP segment is expected to provide intense competition to CRM. The rising trend of e-commerce, rapid infrastructural development, and increasing customer support services are expected to enhance the usage of SaaS solutions in varied areas. During the future years, human capital management (HCM) is expected to witness a rapid growth in SaaS solutions demand. The rising need for talented and smart workforce in firms across the globe is expected to generate demand for SaaS solutions in this market segment.

Geographically, the global SaaS solutions market is divided into North America, Europe, Asia- Pacific, Latin America, and Middle East and Africa (MEA). Among these, North America commands the largest share in the global market owing to the huge demand for SaaS solutions. The generation of demand occurs owing to rising utilization of collaborative solutions, such as web conferencing technology. Thereby, this region is expected to remain the market leader in coming years. However, Asia-Pacific is expected to provide huge growth potential in the near future. The rising demand for SaaS solutions is attributed by the increasing number of established infrastructures and networks.

Report Coverage


Software as a Service (SaaS) Market

Analysis Period

2015 – 2026

Historic Data

2015 – 2016

Base Year


Forecast Data

2018 – 2026

Market Stratification

Type, Application, Distribution Type, Geography

Regional Scope

North America, Europe, Asia-Pacific, Latin America, Middle East and Africa (MEA)

Report Coverage

Market Trends, Drivers, Restraints, Porter's Five Forces Analysis, Competitive Analysis,

Player Profiling, Value Chain Analysis


Some of the key players in global SaaS solutions market include Oracle Corp., Salesforce.com Inc., and ADP Inc. The other providers of SaaS solutions include Amazon Web Services Inc., Symantec Corp., Microsoft Corp., IBM Corp., SAP SE, Workday Inc., Google Inc., Blackboard Inc., and Fujitsu Ltd. The company profiling portion in the report includes information such as business strategies, recent developments, financials, and other strategic information related to these companies.

Market Segmentation

Market by Cloud Deployment Type

·         Private cloud

·         Public cloud

·         Hybrid cloud

Market by Application

·         Customer relationship management (CRM)

·         Operations and manufacturing

·         Enterprise resource planning (ERP)

·         Content management systems

·         Human capital management (HCM)

·         Supply chain management

·         Others (system or network management, structured data management, and security management)

Market by End-users

·         Small and mid-sized businesses (SMBs)

·         Large businesses

Market by Geography

·         North America

o   US

o   Canada

o   Mexico

·         Europe

o   UK

o   Germany

o   France

o   Rest of Europe

·         Asia-Pacific

o   China

o   Japan

o   India

o   Philippines

o   Rest of Asia-Pacific

·         Latin America

o    Brazil

o   Chile

o   Rest of Latin America

·         Middle East and Africa (MEA)

o   South Africa

o   Saudi Arabia

o   Rest of MEA

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