Unified Telephony and Collaboration (UCC) Market (By Platform: Telephony [IP phones, IP PBX], Collaboration [Mobile, Social network, Video platform], Unified messaging [Voicemail, Email, Fax], Conferencing [Audio, Video, Web], Services and tools; By Deployment Model: On-premise, Cloud, Hybrid; By Application: IT & telecom, BFSI, Public sector, Retail, Healthcare, Education) - Global Industry Analysis, Market Size, Opportunities and Forecast, 2018 - 2026

Category : ICT | Delivery Format : PDF | Status: Published | Pages : 160


Global unified telephony & collaboration (UCC)market’s revenue is examined and is expected to worth around USD 60.5 billion by the end of 2026. The market is anticipated to develop with a CAGR of 8.3% during thecoming years 2018 to 2026.

Market Dynamics

The large-scale investments by telecom players for modernizing telephony network infrastructure and developing penetration of cell phones are expected to encourage the steady development of the UCC market amid the forecast timeline. An across the board worldwide system of 4G availability and the continuous investments for early commercialization of 5G systems will contribute to a great extent to the take-up of present day undertaking telephony solutions. The requirement for streamlining endeavour telephony capacities and the developing prominence of the BOYD trends are relied upon to help the development of the UCC market amid the timetable.

As enterprises are quickly growing their quality to more current geological commercial centers, the viability of synchronous and asynchronous telephony capacities assumes a fundamental job in guaranteeing a positive result of business forms. Enterprises receive UCC answers for modernize their telephony foundation under a unified framework. As BYOD has demonstrated promising results as far as expanded worker profitability and huge IT cost funds for enterprises, these solutions are further improving its value proposition as far as consistent network with mobile resources.

Market Insights

Increment in the utilization of mobile internet is required to additionally help the UCC market development amid the coming years. Enabling employees to convey their own gadgets to the working environment enables organizations to cut equipment and administration costs extensively. Enterprises are progressively tolerating BYOD to upgrade representative profitability. UCC innovation use this BYOD eco-framework to empower proficient communication with mobile resources.

The conferencing platforms are required to enrol the quickest development over the coming years with a CAGR of over 11.5%. Some of the key points of interest of conferencing solutions in big business telephony capacities are better business connections, improved competitive advantage, employee satisfaction, and improved telephony. The solutions additionally empower quicker critical thinking and expanded development among representatives.

Market Segmentation

Market By Platform

  • Telephony
    • IP phones
    • IP PBX
  • Collaboration
    • Mobile
    • Social network
    • Video platform
  • Unified messaging
    • Voicemail
    • Email
    • Fax
  • Conferencing
    • Audio
    • Video
    • Web
  • Services and tools

Market By Deployment Model

  • On-premise
  • Cloud
  • Hybrid

Market By Application

  • IT & telecom
  • BFSI
  • Public sector
  • Retail
  • Healthcare
  • Education

Market By Geography

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • Rest of Asia-Pacific
  • Latin America
    • Brazil
    • Chile
    • Rest of Latin America
  • Middle East and Africa (MEA)
    • South Africa
    • Saudi Arabia
    • Rest of MEA

Regional Insights

The Asia Pacific UCC market is anticipated to display the quickest CAGR amid the course of events as there is an expanding emphasis on simplification and bringing down the expense of communication foundation in the area. Additionally, an expanding pattern in the accessibility of minimal effort cell phones is being seen in nations including China and India because of the passageway of new manufactures in the market. This will additionally encourage the selection of UCC solutions in the locale over the forecast period.

North America is anticipated to rule the UCC market by 2025 inferable from the accessibility of cutting edge communication and IT system in the region, particularly in the U.S. brought together telephonys and cooperation market. Additionally, mobility witnessed saw strong development in North America with quickened multiplication of cell phones prompting a positive situation for the appropriation of the innovation. American workers are ahead of their worldwide peers as far as BYOD selection, which prompts the companies to use this mobile infrastructure for cooperation capacities.

Market Participants

Key enterprises operating in the world-wide unified telephony & collaboration (UCC) market are Cisco, ALE, Avaya, Verizon, 8x8, Microsoft, and Unify.

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