Crowd Management System Market Analysis - Global Industry Size, Share, Trends and Forecast 2020 - 2027

Category : ICT | Delivery Format : PDF | Status: Forthcoming | Report ID : ARC2328

Flourishing tourism industry across the globe, rise in public concerts is resulting in demand for crowd management systems that help in organizing the event this is major factor expected to drive the growth of global crowd management system market.

In 2017, the revenue amounted to eight billion U.S. dollars. In that year, the most successful music tour in North America was U2's tour, which generated gross revenue of over 176 million U.S. dollars. The tour sold over 1.5 million tickets throughout North America, making it the most attended show of the year. According to Trade.gov, outbound tourism hit 93 Million last year and saw a sizable +6.3%  year to date increase, showing more Americans are willing to take an outbound trip and travel out the country.

In addition, major players are focused on enhancing the business through strategic partnerships and agreement this is expected to boost the growth of crowd management system market.

In 2020, Wavestore a global service provider of video management software (VMS) opened a new office, Wavestore Americas Inc., with the focus to service the expanding customer base across the USA and Canada. This is expected to help the company to enhance the business.

In 2019, the company opened a new office in Middle East that focus would be engaging in regulatory authorities, consultants and system integrators throughout the Middle East in order to develop new business opportunities for the company’s highly acclaimed video management.

High penetration of smartphones and players focus on integration of BI tools in order to enhance the customer experience is another factor expected to support the growth of target market. BI tools recognizing the pattern in consumer behavior and help in satisfying the consumer demand. Easy availability of high speed internet in developing countries is resulting in surfacing of mid-size enterprises with innovative solutions.

Rising concern relate to security threat in developed countries and governments approach towards safeguarding the tourism activities is expected to impact the growth of crowd management system market.

Factors such as lack of developed infrastructure in developing countries in order to support the enhanced solution and issues related to data security are expected to hamper the growth of global crowd management system market. In addition, high initial cost of software is expected to challenge the growth of crowd management system market.

Rapid advancements by the government for the establishment of smart cities and increasing use of cloud among consumers are factors expected to create new opportunities for players operating in the target market over the forecast period. In addition, increasing partnership and agreements between regional and international players is expected to support the revenue transaction of target market.

Segment Analysis by Region

The market in North America is expected to account for major revenue share in the global crowd management system market due to increasing spending by the consumers on tourism. In addition, rising safety concern and players approach towards enhancing the customer engagement is resulting in adoption of business intelligence tools which is expected to support the growth of regional market.

Rapidly changing business environment and players approach towards increasing the customer base in the competitive market is resulting in demand for enhanced solution this is expected to increase the adoption of crowd management system.

Competitive Landscape      

The global market is high highly competitive due to presence of large number of players and innovative product offerings. In addition, business expansion activities through partnerships and agreements are factors expected to further increase the competition.

Report coverage


 Global Crowd Management System Market

Analysis Period

2016 – 2027

Base Year


Forecast Data

2020 – 2027

Market Stratification

Component, Deployment, End Use, and Geography

Regional Scope

North America, Europe, Asia Pacific, Latin America, and Middle East & Africa

Report Coverage

Market Trends, Drivers, Restraints, Competitive Analysis, Player Profiling, Regulation Analysis

Crowd Management System Market Segment Analysis, 2019

The global crowd management system market is segmented into component, deployment and end use. The component segment is bifurcated into crowd management solution and services. Among the component, the service segment is expected to account for significant revenue share in the global market due to players focus on outsourcing. The deployment segment is divided into on-premises and cloud. The cloud segment is expected to witness faster growth in the deployment mode segment.

The players profiled in the report are AGT International, Ipsotek Ltd., NEC Corporation, Walkbase, Nokia, Wavestore, Crowd Dynamics, Regal Decision Systems, Dynamic Crowd Management, Vision Technology Systems, ArmForce Security Services, and BriefCam Ltd.

Market Segmentation

Market By Component

Crowd Management Solutions


  • Managed Services
  • Professional Services

Market By Deployment Mode



Market By End Use






Market By Region

North America

  • U.S.
  • Canada


  • U.K.
  • Germany
  • France
  • Spain
  • Rest of Europe


  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Rest of Asia-Pacific

Latin America

  • Brazil
  • Mexico
  • Rest of Latin America

Middle East & Africa

  • GCC
  • South Africa
  • Rest of Middle East & Africa

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